Highlights (year-over-year)

  • Revenue Up 29% for the Quarter to $2.8 Billion
  • Operating Income Up 53% for the Quarter to $113 Million
  • Adjusted Operating Income Up 22% for the Quarter to $221 Million
  • Net Cash Provided by Operating Activities Increased for the Quarter to $43 Million
  • Free Cash Flow — Adjusted Up 42% for the Quarter to $154 Million
  • Event-Related Deferred Revenue Up 31% to $1.5 Billion as of June 30
  • Concert Tickets Sold for 2017 Shows are Over 68 Million, Up 22% through July
  • Sponsorship & Advertising Contracted Net Revenue Up Double Digits through July
  • Ticketmaster Fee-Bearing GTV at Constant Currency Up 13% through June

Ticketmaster Marketplace Growing

Ticketmaster continues to demonstrate that it is the best marketplace for venues, teams and artists to sell tickets to fans globally, with gross transaction value, or GTV, growth on fee-bearing tickets up 8% for the quarter, at constant currency.  Year-to-date, fee-bearing GTV is up 13%, and the past three quarters have been the highest transacted GTV quarters in the company’s history.  As a result, Ticketmaster’s revenue for the quarter was up 9%.  Year-to-date, revenue was up 15%, operating income was up 20%, and AOI was up 13%, with quarterly timing impacted by the shift in concert onsales to the first quarter as we discussed last quarter.

Our success at Ticketmaster starts with providing fans with the best solution to their ticketing needs.  Building on our integration of primary and secondary tickets, we have now expanded our listings to also include secondary tickets to shows for which Ticketmaster is not the primary ticketer, all purchased through the same checkout flow.  This has now increased the number of events we have listed by 35%, further leveraging the 120 million fans visiting our online sites per month.

And as we expand our inventory, we continue improving the customer purchase process, helping us increase conversion by high single digits on desktop and double digits on mobile sites.  As we increase conversion on mobile sites, we also continue to see a strong shift in purchase behavior to mobile, with these sites and our apps accounting for 31% of our sales in the quarter, up 27% year-on-year.

Along with the focus on fan experience, we are also providing venues, teams and artists with the additional tools and services to more effectively price and distribute their tickets.  One of the services we uniquely provide is the range of distribution partners that can sell incremental tickets for our clients.  For the quarter, these off-platform sales are up 11%, and year-to-date they are up 21% to almost 7 million tickets.

On the new product road map, we are seeing great success with our Verified Fan product, which enables artists to prioritize the distribution of tickets to actual fans utilizing our proprietary Ticketmaster scoring algorithm of fan behavior.  Since launching the product earlier this year, we have worked with 50 artists in the United States and Europe to sell over 1 million tickets to true fans, with a dramatic reduction in these tickets then being sold on secondary sites.

Overall, our Ticketmaster results are validating our dual strategy of delivering an effective marketplace for fans to buy tickets while providing a great software solution to venues, teams and artists looking to maximize the value of their events.  By continuing to do so effectively, I expect us to again deliver high-single-digit growth in ticketing operating income and AOI this year.

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